Privacy Policy

Privacy and Security

This privacy policy sets out how MEFIC Capital uses and protects any information given when the Client uses this website, along with our commitments to safeguarding the Clients online security. MEFIC Capital is committed to ensure that client’s privacy is protected. MEFIC should ask the client to provide certain information by which the Clients can be identified when using this website, The clients can be assured that, their information will only be used in accordance with this privacy policy. MEFIC will abide by Saudi law and appropriate privacy practices when handling any personal information obtained through this site, including, but not limited to: names, addresses, email details, visitor IP information, curricula vitae and personal enquiries.

Collecting Client Information

MEFIC will not seek to collect the Clients personal information except in cases where the clients specifically and willingly provide it. we would like to inform you that, however, that the collection of this personal information may be a prerequisite to providing certain services and data requested by client.

Using Client Information

MEFIC will not sell, distribute or lease their Client’s personal information to third parties unless its required by law, or where a particular service required such disclosure is requested by the Client’s. MEFIC may also use the Client’s personal data to send information about any MEFIC Capital products and services which we think client may find interesting. If the Client’s do not wish to receive such information, please contact us at info@mefic.com.sa.

Protecting Client Information

MEFIC Capital committed to ensure that the Client’s information is secure. In order to prevent unauthorized access or disclosure MEFIC put in place suitable physical, electronic and managerial procedures to safeguard and secure the online collected information. All Client’s personal information placed in the secure portion of MEFIC website. That is why the Client’s require a unique User Name and Password every time the clients access their account information. The Client’s are responsible for the safekeeping of their password and they must ensure that it is not entrusted to, or shared with, anyone other than themselves. MEFIC Capital applies industry best practice standard for information technology security measures in order to protect their customers’ data against unauthorized access.

Links to other websites

MEFIC website may contain links to other websites of interest. However, once the Clients have used these links and leave MEFIC official site, the Client’s should note that MEFIC will not have any controls over or responsibilities for that other website. Therefore, MEFIC will not be responsible for the protection and privacy of any information where the Client’s provides while visiting such sites, moreover, such sites will not be governed by this privacy statement. The Client’s must exercise caution and look at the privacy statement applicable to the website in question..

Email Correspondence

If the Client’s correspond with MEFIC via e-mails, MEFIC may retain a copy of such correspondence for MEFIC’s internal use. Moreover, The collected information will be used to provide a record of communications between the Clients and MEFIC Capital and to comply with any applicable legal and/or regulatory requirements.

Amendments

MEFIC may change these terms of use from time to time by updating this page.The Clients are entitlement to check this page from time to time to ensure that they are aware with any changes, which take effect from the day on which they appear on this page or its already been considered.

Security Tips

MEFIC have to protect the Client’s information at all times over the internet or during the time normal activities by simply following these tips:

Protecting Password and Personal Information:

MEFIC have to protect the Client’s information at all times over the internet or during the time normal activities by simply following these tips:

• Not to use passwords that are easy to guess, e.g. name, date of birth, telephone number(s), etc.
• Using a combination of upper and lower case letters as well as numbers and symbols.
• Not to share passwords with anyone and Not to use the same password for other websites.
• Change password frequently and never write it down.
• Avoid logging into Internet for investment services from public internet lounges, libraries or public sites.
• Always close the window once logged out of Internet investment service session.

Important:

MEFIC Capital employee will never ask for any password. If asked for the password, it means that the person does not represent MEFIC Capital or MEIFC Capital employee, and the Client’s should not under any circumstance provide such information.

Protect the Computer and Internet session:

• Never share the computer.
• Use a password on the personal PC to prevent unauthorized access to the information.
• Be wary of opening email messages from untrustworthy sources, especially if they contain attachments.
• Do not reply to emails that request any personal information, it may appear to come from a trusted friend or business, however, they are designed to trick the Client’s in disclosing sensitive personal information.
• Use personal firewalls and anti-virus software.
• Avoid downloading software such as screen savers, desktop themes, games, and other executable type programs from websites that are obscure or unidentifiable. These programs may contain Trojan viruses that would enable hackers to monitor or take over the Clients PC.
• Disable all unnecessary services running on the personal computer.
• Always verify that the site is the genuine MEFIC Capital site.
• Do not leave the internet investment session unattended at any time.
• Before starting internet investment session, ensure that all other internet sessions are closed. If the internet trading session is open MEFIC Capital recommend that not to open other internet browsers at the same time.

Contact us:

Please contact our Customer Care on
MEFIC Capital
7758 King Fahad Road
Riyadh 12333
Saudi Arabia
Phone: +966 11 218 6666
Phone: +966 11 218 6777
Fax: +966 11 218 6668
Or send an email to info@mefic.com.sa
in case of receiving fraudulent emails or suspicious of fraudulent act or require any assistance.